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COVID-19 Safety Information

Healthy Travel

We know air travel looks different these days, but we are here to welcome passengers back and ensure their trip is as easy, stress-free and safe as possible.

The City is committed to doing our part to keep travellers and airport employees healthy and is following all guidelines provided by public health officials and Transport Canada. We are implementing a series of new COVID-19 health and safety measures to ensure the public can feel confident when travelling with us.

Some of the new safety measures include:

  • Requiring everyone who enters the terminal to wear a mask and sanitize their hands.
  • Requesting passengers say goodbye to friends and family outside the terminal.
  • Advising arriving passengers to collect their baggage and immediately exit the building.
  • Adding more than 8 hand sanitizer stations.
  • Providing extra space to support physical distancing.
  • Installing plexiglass barriers and COVIID-19 signage.
  • Increasing sanitization and cleaning protocols.

What You Should Know Before Entering the West Kootenay Regional Airport Terminal Building

The Government of Canada has issued a number of directives and called for enhanced screening measures in response to COVID-19 to limit its spread and provide support for Canadian travellers. At the West Kootenay Regional Airport, the safety and security of our passengers, employees and airport visitors is our top priority. We support all measures to protect public health and we will continue to work closely with government and other public health agencies to support and implement any additional health and safety measures under their direction. These travel directives are outlined below.

All passengers travelling by air are required to have a non-medical mask or face covering to cover their mouth and nose in terminal buildings and common areas and during travel. More information about the regulation, including exceptions where face coverings must not be worn, is available on the Transport Canada website. We encourage all passengers to bring a mask with them to the airport. If you do not have a mask, one will be provided. Please ensure your mask is on prior to entering. Masks are not required to be worn by children under two years old and individuals with medical conditions that prevent mask usage.

All airlines are required to conduct a health check of travellers before they board a flight within Canada or departing from Canada. Any traveller presenting symptoms of COVID-19 will be denied boarding for 14 days or until a medical certificate is presented that confirms symptoms are unrelated to COVID-19. Please contact the Public Health Agency of Canada at 1-833-784-4397 with any questions.

The Government of Canada is also strongly urging Canadian travellers to follow current travel advisories, which include:

  • avoiding non-essential travel outside the country until further notice.
  • returning to Canada via commercial means while they remain available.
  • requiring self-isolation for 14 days upon entry, with exceptions for workers who are essential to the movement of goods and people; they also have to fill out a Public Health Agency of Canada (PHAC) coronavirus form and are required to declare if they are experiencing symptoms.

The Government of Canada website lists flights that had passengers test positive for COVID-19. Please check this page frequently if you have travelled recently.

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